Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with the operator of Swift Casino, which provides remote gambling services to players in Great Britain through the website svvift.casino ("Website", "Service"). By registering an account or using the Service, you agree to be bound by these Terms.

These Terms apply to customers located in Great Britain (England, Scotland and Wales) who access and use Swift Casino via svvift.casino under United Kingdom Gambling Commission licence number 39326. Different terms may apply to non-UK customers using other domains or licences.

Effective date: 6 November 2025.

Definitions

For the purposes of these Terms, the following expressions have the meanings set out below:

Operator means SkillOnNet Ltd, the company operating Swift Casino for customers in Great Britain via svvift.casino, licensed and regulated by the United Kingdom Gambling Commission under licence number 39326.
Website or Service means the remote gambling services, games and related content made available at svvift.casino and any associated mobile or desktop applications that provide access to Swift Casino.
Swift Casino means the online casino brand "Swift Casino" as presented through Swift Casino on svvift.casino.
User, you, your or Player means any natural person who accesses the Website, opens an account and/or places a Bet via Swift Casino on svvift.casino.
Account means your personal online gambling account registered with the Operator for the purpose of using Swift Casino on svvift.casino.
Bet or Wager means any stake of real money or bonus funds placed by you on a casino game, slot, live casino table or other gambling product offered on the Website.
Game means any casino game, slot, live dealer game, or other gambling product offered on the Website, whether provided by the Operator or by third-party software suppliers.
Bonus means any promotion, reward, free spins, bonus funds, cashback, tournament prize or other incentive credited to your Account under specific promotional terms.
Bonus Funds means non-withdrawable funds credited to your Account as part of a Bonus, which may be converted into withdrawable cash only when the applicable wagering and other conditions are satisfied.
Wagering Requirement means the total amount you must wager using real money and/or Bonus Funds, as specified in the relevant bonus terms, before Bonus Funds or winnings from Bonus Funds become withdrawable.
Eligible Jurisdiction means Great Britain (England, Scotland and Wales), being the territory for which Swift Casino is licensed by the UK Gambling Commission.
GAMSTOP means the UK national online self-exclusion scheme for gambling websites licensed in Great Britain, available at gamstop.co.uk.
ADR Entity means an Alternative Dispute Resolution provider approved by the UK Gambling Commission to handle unresolved gambling disputes, including eCOGRA and the Independent Betting Adjudication Service (IBAS).
Business Day means any day other than a Saturday, Sunday or public holiday in England when banks are generally open for business.

Account Registration

Eligibility

Age requirement: You must be at least 18 years of age to open an Account and use Swift Casino via svvift.casino. We will take reasonable steps to verify your age. Access by persons under 18 is strictly prohibited and constitutes a breach of these Terms and UK law.
Location: You may only use the Website if you are physically located in Great Britain. We may employ geo-location, IP checks and other methods to verify your location and may block or suspend your Account if we believe you are accessing the Website from outside Great Britain.
Legal capacity: By registering, you confirm that you are legally capable of entering into binding contracts and that you are not self-excluded or otherwise prohibited from gambling.

Account Creation Process

Registration details: To create an Account, you must provide accurate and complete information, including your full name, date of birth, residential address, email address, mobile telephone number and any other details requested during registration.
Email verification: We may require you to verify your email address by clicking a confirmation link sent to the address you provide. Your access to certain features may remain limited until verification is completed.
Two-factor / SMS verification: In line with UKGC compliance and our security standards, we may perform SMS-based verification of your mobile number and use one-time codes as a form of two-factor authentication to confirm your identity and protect your Account.
Single account: You may hold only one Account with Swift Casino on svvift.casino. Creation of multiple Accounts, including under different names or emails, is prohibited and may lead to Account closure and forfeiture of bonuses.

KYC and Source-of-Funds Checks

Identity verification: To comply with anti-money laundering and counter-terrorist financing laws and UKGC regulations, we may request documents at any time, including proof of identity (passport, national ID card, driving licence), proof of address (utility bill, bank statement) and proof of payment method ownership.
Source of funds / source of wealth: For certain levels of play or patterns of activity, we may request evidence of your source of funds or wealth (for example, payslips, bank statements, or other documents) before allowing further deposits, bets or withdrawals.
Verification timing: We may suspend your Account, prevent deposits or withdrawals and/or withhold Bonuses until we complete our checks. If you fail to provide requested information within a reasonable time, we may close your Account and return any remaining real-money balance, subject to legal and regulatory obligations.

User Obligations and Account Security

Accuracy of information: You must ensure that all information you provide remains true, accurate and up to date. You must promptly notify us of any changes, for example changes to your address or payment details. Use of false or misleading information is prohibited.
Login credentials: You are responsible for maintaining the confidentiality of your username, password and any security codes. You must not disclose them to any third party or allow another person to access your Account.
Unauthorised access: You must inform us immediately if you suspect that a third party has gained access to your Account or if there is any unauthorised use. We are entitled to freeze the Account while we investigate and may require additional verification.
Personal use only: Your Account is for your personal, non-commercial use. You may not act as an agent, use pooled funds, or allow any other person to place Bets on your behalf.

Betting & Gameplay Rules

General Rules for Placing Bets

Availability of games: Games available on Swift Casino via svvift.casino are provided by us and by licensed third-party software suppliers. We may add, remove or modify games at any time.
Placing a Bet: A Bet is deemed placed and accepted when it is recorded on our servers and appears in your game history. Before confirming a Bet, you must check that the stake, game selection and any applicable settings are correct.
Minimum and maximum stakes: Each Game has its own minimum and maximum bet limits, displayed within the Game interface. You agree not to attempt to circumvent these limits by any technical or other means.
Currency: For UK players, all Bets and Account balances are denominated in pounds sterling (GBP), unless we explicitly state otherwise.

Game Outcomes, Errors and Malfunctions

Random number generator (RNG): Outcomes of relevant Games are determined by a certified random number generator and/or by live dealer procedures designed to ensure fairness. Independent testing bodies may audit our systems and those of our providers.
Finality of results: Once a result is confirmed on the server, it is considered final and binding, except in the case of an obvious error, Game malfunction or regulatory requirement to the contrary.
Malfunctions: In the event of a technical failure or malfunction of a Game, platform or communication system, Bets and payouts may be voided. If a Game is interrupted, the underlying records on our servers will determine the final outcome. We may void affected Bets and refund the original stake to your Account.
Displayed information: If there is a discrepancy between the information displayed on your screen and the information recorded on our servers, the server records shall prevail. We do not accept liability for display or communication errors, subject to mandatory legal rights.

Conduct, Fair Play and Prohibited Behaviour

Fair play: You must not use any device, software, algorithm, bot or technique that confers an unfair advantage, including exploiting bugs, colluding with other players, using automated play or engaging in bonus abuse. We may void Bets and close Accounts where unfair play is detected.
Live casino and chat rules: When using live casino tables or chat features, you must at all times behave respectfully. Insults, threats, harassment, discriminatory language, spamming, advertising or any other inappropriate behaviour are strictly prohibited. We may mute, suspend or close your Account for abusive conduct.
Fraud and criminal activity: You must not use the Website for any unlawful purpose, including money laundering, terrorist financing, fraud, chargeback abuse or use of stolen payment methods. We will report suspicious activity to relevant authorities and regulators.
Responsible gambling: You are encouraged to gamble responsibly and only with funds you can afford to lose. We provide tools such as deposit limits, reality checks and self-exclusion, and we participate in the national GAMSTOP self-exclusion scheme for Great Britain. Use of these tools is your responsibility, and further information is available on the Website.

Bonus Terms

Bonus Eligibility and Activation

Offer-specific terms: Each Bonus or promotion offered by Swift Casino on svvift.casino is subject to its own specific terms, which are presented with the offer. You must read and agree to those terms before participating.
Activation: Bonuses may require a qualifying deposit, entry code, opt-in, game play or other action. The conditions for activation, including any minimum deposit, will be clearly stated for each promotion.
One Bonus at a time: Unless explicitly stated otherwise, only one active Bonus (including welcome bonuses, reload bonuses, free spins or other promotional funds) may be held at any one time. New promotions may not be activated while a previous Bonus remains unsettled.

Wagering Requirements and Time Limits

Wagering requirements: Winnings derived from Bonus Funds and, in some cases, from free spins or other promotional features may not become withdrawable until specified wagering requirements are fulfilled. The number of times you must wager the Bonus amount and/or deposit amount is stated in the relevant offer.
Contribution of games: Different games may contribute differently towards wagering requirements. For example, certain slots may contribute 100%, while table games or live casino games may contribute at a lower rate or not at all. The contribution table for each promotion is displayed in its bonus terms.
Timeframes: Bonuses and associated wagering requirements are subject to expiry deadlines (for example, a set number of days from activation). If wagering requirements are not met within the stated timeframe, the Bonus and any winnings derived from it may be removed from your Account.

Betting Restrictions and Prohibited Actions with Bonuses

Maximum bet limits: When playing with an active Bonus, maximum bet limits per game round or spin may apply and will be stated in the bonus terms. Placing Bets in excess of these limits may be treated as abuse and may result in forfeiture of the Bonus and associated winnings.
Prohibited play patterns: Certain play patterns are considered Bonus abuse and are prohibited, such as placing minimal bets to progress through low-variance stages, then dramatically increasing stakes once wagering requirements are nearly met, or using strategies specifically designed to guarantee profit from Bonus Funds.
Game restrictions: Some Bonuses may exclude specific games (for example, jackpots or particular high-volatility slots). Bets placed on excluded games will not count towards wagering and may result in cancellation of the Bonus.

Combination of Promotions and Cancellation

No automatic combination: Promotions generally cannot be combined unless we expressly allow it. Attempts to combine multiple promotions, or to claim overlapping offers using multiple Accounts, are prohibited.
Bonus cancellation: You may request cancellation of an active Bonus at any time via customer support, but doing so may result in the loss of the Bonus and any associated winnings that have not yet met wagering requirements.
Operator discretion: The Operator reserves the right to withhold, withdraw or cancel Bonuses and/or associated winnings in cases of error, abuse or breach of these Terms or promotion-specific rules, subject always to applicable consumer protection laws and regulatory requirements.

Payments & Withdrawals

Deposit Methods and Limits

Accepted methods: For players in Great Britain, we may accept deposits via debit cards, selected e-wallets, bank transfers and other methods displayed in the cashier section. Credit card use for gambling is prohibited and will not be accepted.
Cryptocurrency: Although cryptocurrencies are referenced in general industry discussions, Swift Casino via svvift.casino does not currently accept cryptocurrencies for UK players. All deposits must be made using supported fiat payment methods.
Deposit processing: Deposits are typically processed immediately, but processing times may vary depending on your payment provider. We are not responsible for delays caused by third-party payment services.
Deposit limits: Minimum and maximum deposit amounts apply and are specified in the cashier. You may also set personal deposit limits as part of our responsible gambling tools.

Withdrawals, Verification and Processing Times

Withdrawal methods: Where possible, withdrawals are made to the same payment method used for deposit. If this is not feasible, we may offer an alternative method in accordance with regulatory and security requirements.
Verification requirement: We may require completion of KYC and source-of-funds checks before processing withdrawals. This may include re-confirmation of documents even if they were previously provided, especially where your activity has changed materially.
Processing times: We aim to review and process withdrawal requests within a reasonable period, typically within one to two Business Days, subject to completion of necessary checks. Subsequent processing by your payment provider may add further time.
Pending withdrawals: We may place withdrawal requests into a pending state while we carry out security checks. In certain cases, we may decline or adjust a withdrawal to comply with legal, regulatory or anti-money laundering requirements.

Fees, Chargebacks and Refunds

Fees: We generally do not charge fees for standard deposits or withdrawals. However, third-party providers may impose their own charges, which are outside our control.
Chargebacks: You agree not to reverse, cancel or charge back any deposits made. If a chargeback occurs, we may recover the amount from your Account balance, suspend or close your Account, and report the matter to relevant authorities.
Refunds: Bets that have been accepted and completed are generally non-refundable. If a Bet is voided due to a Game malfunction, technical issue or regulatory reason, we may refund the stake or adjust your balance accordingly. Refunds of Bonuses are handled in line with the applicable bonus terms.

Player Funds Protection

Segregation of funds: Player funds for Swift Casino are held in segregated accounts separate from the Operator's business funds, providing a level of protection classified by the UK Gambling Commission as "medium" protection.
Medium protection explanation: "Medium" protection means that arrangements are in place to protect player funds in the event of insolvency, but there is no absolute guarantee that all funds will be repaid. Further information on categories of player-fund protection is available from the UK Gambling Commission at gamblingcommission.gov.uk.

Limitation of Liability

Operator Obligations

Provision of the Service: We will take reasonable care and skill in providing the Website and Games, and in ensuring that they operate in line with our regulatory obligations and technical capabilities.
Fairness and accuracy: We will use appropriate technology, including certified RNGs and audited Game software from reputable providers, to ensure that the outcomes of Games are fair and that results are recorded accurately.
Security: We employ industry-standard security measures, including 128-bit SSL encryption certified by DigiCert, to protect data transmitted between you and svvift.casino. We will act promptly on any known security incidents, subject to legal reporting obligations.

Exclusions and Limitations

Technical issues: Subject to your statutory rights, we are not liable for any loss or damage arising from interruptions to the Service, delays, technical failures, telecom or network outages, browser or device incompatibility, or other issues beyond our reasonable control.
Indirect losses: We are not responsible for any indirect, consequential, incidental or special damages, including loss of profits, data or business, even if such losses were reasonably foreseeable or we were advised of the possibility of them.
Maximum liability: To the fullest extent permitted by law, our aggregate liability to you in relation to any Bet, Game or use of the Service is limited to the greater of: (a) the amount of the stake or Bet involved in the dispute; and (b) the amount of funds in your Account at the time the relevant issue arose.
No exclusion of mandatory rights: Nothing in these Terms shall exclude or limit liability for death or personal injury resulting from negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law. These Terms do not affect your statutory rights under UK consumer protection legislation.

Intellectual Property Rights

Ownership

Operator IP: All intellectual property rights in the Website and its content, including software, source code, databases, design, graphics, text, audio, video, logos, trade names and trademarks related to Swift Casino and Swift Casino, are owned by or licensed to the Operator and its licensors.
Third-party IP: Names, logos and content relating to third-party game providers, payment processors or partners are the property of their respective owners and are used under licence or other lawful permission.

Permitted and Prohibited Use

Limited licence: We grant you a personal, non-exclusive, non-transferable and revocable licence to access and use svvift.casino and its content solely for the purpose of placing Bets and using the Service in accordance with these Terms.
Prohibited acts: You may not copy, reproduce, modify, distribute, display, perform, publish, transmit, decompile, reverse engineer, disassemble, create derivative works from, scrape or commercially exploit any part of the Website or its software, except where permitted by mandatory law.
No rights granted: You obtain no rights in any trademarks, trade names or other intellectual property by using the Website or placing Bets. All rights not expressly granted in these Terms are reserved.

Privacy & Data Protection

Privacy policy: Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and is available on svvift.casino. The Privacy Policy explains what data we collect, how we use it, the legal bases for processing, and your rights under applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
Data controller and security: The data controller is SkillOnNet Ltd. We implement appropriate technical and organisational measures, including encryption and access controls, to protect your personal data, as further described in the Privacy Policy.
Verification and AML: We may process and share your data with third parties for the purposes of identity verification, fraud prevention, anti-money laundering checks and compliance with legal and regulatory obligations, in accordance with the Privacy Policy.

Changes to Terms

Right to amend: We may update or amend these Terms from time to time, for example to reflect changes in law, regulatory requirements, business practices or the Services offered on svvift.casino.
Notification: Where changes are material, we will take appropriate steps to notify you, which may include notices on the Website, banners, pop-up messages and/or email communication using the contact details linked to your Account.
Effective date of changes: Updated Terms will specify their effective date. Continued use of Swift Casino on or after the effective date will constitute your acceptance of the revised Terms.
If you disagree: If you do not agree with the updated Terms, you must stop using the Website and may request closure of your Account and withdrawal of any remaining real-money balance, subject to verification and any legal or regulatory obligations.
Last update: These Terms were last updated on 6 November 2025.

Termination & Suspension

Termination by You

Account closure: You may close your Account at any time by contacting customer support via email or live chat, or via any self-service tools available on svvift.casino.
Withdrawals on closure: Upon Account closure, any remaining real-money balance will be returned to you, subject to verification, completion of pending Bets and compliance with legal and regulatory obligations. Bonus Funds and associated winnings that have not met wagering requirements may be forfeited.

Suspension and Termination by the Operator

Grounds for suspension/closure: We may suspend or close your Account, or restrict access to the Website, where we have reasonable grounds to believe that you have breached these Terms, engaged in fraud, cheating or criminal activity, used multiple Accounts, provided false information, engaged in chargeback behaviour, or where required by law, regulation or a regulator.
Regulatory and responsible gambling reasons: We may also suspend or close your Account where necessary to comply with responsible gambling obligations (for example, in case of self-exclusion via our tools or GAMSTOP), or if we consider that continued gambling may be harmful to you.
Funds on suspension/closure: In cases of serious breach or unlawful activity, we may withhold or confiscate funds in your Account to the extent permitted by law, including where funds are connected to fraud or money laundering. Otherwise, any remaining real-money balance will be returned to you following closure, subject to verification and any legal limitations.
Notice: Where reasonably possible, we will notify you of the reasons for suspension or closure, subject to legal and regulatory restrictions (including obligations not to "tip off" in AML contexts).

Governing Law & Jurisdiction

Applicable law: These Terms and your relationship with the Operator in respect of Swift Casino via svvift.casino are governed by the laws of England and Wales, without prejudice to any mandatory protections applicable to you under the laws of your place of residence in Great Britain.
Courts: The courts of England and Wales have non-exclusive jurisdiction over disputes arising out of or in connection with these Terms, your Account or your use of the Website. This does not affect your right to bring proceedings in the courts of your local jurisdiction in Great Britain where required by applicable law.
Complaints and internal escalation: If you have a complaint, you must first contact our customer support team. We operate an internal complaints procedure and will aim to resolve your complaint promptly and fairly, in accordance with UKGC requirements.
Alternative Dispute Resolution (ADR): If, after completing our internal complaints process, your gambling dispute remains unresolved, you may refer the matter to an independent ADR Entity. We work with eCOGRA (ecogra.org) as an approved ADR provider, and we are also connected to the Independent Betting Adjudication Service (IBAS) for dispute resolution in the UK, as required by regulation. Further information on ADR is available in our complaints policy and from the UK Gambling Commission at gamblingcommission.gov.uk.
Regulatory oversight: The Operator is licensed and regulated in Great Britain by the United Kingdom Gambling Commission under licence number 39326. Additional licensing and regulatory information, including the status of this licence (active as verified in January 2025), can be obtained from the UKGC website.

Contact Information

Customer support email: For general queries, account issues, complaints or responsible gambling requests, you can contact us at [email protected]. This is the primary support address for Swift Casino on svvift.casino.
Live chat: A live chat service is available on svvift.casino during the advertised support hours. You may initially interact with an automated assistant before being connected to a human agent. Field tests in January 2025 indicated an average wait time of approximately four minutes to reach a human agent, although times may vary.
Support hours (GMT): Customer support is available from 06:00 to 00:00 (midnight) GMT. Support is not currently offered on a 24/7 basis.
Telephone contact: A dedicated telephone support line is not currently provided for Swift Casino. Please contact us via live chat or email, and we will assist you as promptly as possible.
Legal and mailing address of operator: SkillOnNet Ltd, Office 1/5297 Level G, Quantum House, 75, Abate Rigord Street, Ta' Xbiex, XBX 1120, Malta. This is the legal address of the Operator and may be used for formal correspondence.
Regulator and ADR websites: Further information about licensing and regulatory matters is available from the UK Gambling Commission at gamblingcommission.gov.uk. Information about ADR is available from eCOGRA at ecogra.org and from IBAS via its official channels.